The FAQs

FAQs

Find answers to the most Frequently Asked Questions here.
If you do not find what you are looking for, contact Select Traveler
at 800-628-0993 or email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Conference Details FAQs

  • Q. What is the deadline to register for Select Traveler 2022?

    A. Loyalty Program Directors are guaranteed reservations until December 31, 2021. After that, reservations will be accepted if seats are still available. Travel Industry have guaranteed registration availability until October 1, 2021. After these dates we accept registration to fill any open seats with a limit of 250 travel industry delegates.

  • Q. What airport should I fly into?

    A. Denver International Airport (DIA).

    AIRPORT SHUTTLES:  TBA

  • Q. When will you need my flight/travel information?

    A. Right away! Please email the following information to This email address is being protected from spambots. You need JavaScript enabled to view it. — include:

    • Confirm whether you will fly or drive?
    • If flying, are you renting a car or need shuttle service?
    • What are your flight arrival and departure times?

    Lighten your pre-con check list... Let us know your itinerary. It's easy. When making your flight arrangements add in the confirmation our email in the field to "share" your itinerary with This email address is being protected from spambots. You need JavaScript enabled to view it.. This easy step will share your itinerary and any updates to the itinerary directly without necessitating calling up (only flight information is shared through this process).

  • Q. When can I make my hotel reservations?

    A. TODAY! Loyalty Program Directors: Room and tax are included in your registration fee for March 28th and March 29th only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through the Select Traveler office. Call 800-628-0993 today.

    A. TODAY! Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates directly at the Little America Hotel. Reserve Directly with the Little America Hotel.

    Additional hotel nights, not included with the Conference, will be the responsibility of both Loyalty Program Delegates and Travel Industry. Contact the hotel directly for additional nights' rates and reservations.

    OFFICIAL HOTEL: Little America Hotel & Resort, 2800 W. Lincolnway, Cheyenne, WY 82001, PH: 307-414-1890

  • Q. Interested in additional nights at hotel?

    A. Additional hotel nights, not included with the Conference, will be the responsibility of both Loyalty Program Delegates and Travel Industry. Contact the hotel directly for additional nights' rates and reservations.

    OFFICIAL HOTEL: Little America Hotel & Resort, 2800 W. Lincolnway, Cheyenne, WY 82001, PH: 307-414-1890

  • Q. Is my hotel room included in my registration?

    A. Loyalty Program Directors: Room and tax are included in your registration fee for March 28th and March 29th only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through the Select Traveler office. Call 800-628-0993 today.

    A. Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates directly at the Little America Hotel. Reserve Directly with the Little America Hotel.

    OFFICIAL HOTEL: Little America Hotel & Resort, 2800 W. Lincolnway, Cheyenne, WY 82001, PH: 307-414-1890

  • Q. If I want to stay additional nights, what is the procedure?

    A. Travel Industry: Select Traveler rates apply to the nights of March 28th and 29th. This rate will be higher on the shoulder dates of the Conference.

    A. Loyalty Program Directors: Simply call the Select Traveler offices at 800-628-0993 by December 1, 2021. Select Traveler will reserve your additional room nights and you can handle payment upon check-in.

  • Q. What is the attire for the conference?

    A. Business attire is required at all daytime events. Evening events, unless otherwise specified, are business/casual. Evenings in Cheyenne during this season may be cooler than expected. As some events are outdoors, you may wish to pack accordingly.

  • Q. What is the weather like in Cheyenne, Wyoming in March?

    A. Cheyenne, Wyoming weather ranges from highs in low 50's to lows of high 20's in late March.

  • Q. What is Select Traveler Marketplace?

    A. The purpose of Select Traveler Marketplace is to provide destination and tour operator information to Loyalty Program Directors. Select Traveler Marketplace is an appointment generated marketplace. Each appointment is 6 minutes in duration. The Loyalty Program Director is seated in a booth and the Travel Industry will move between appointments.

  • Q. Why do you need an up-to-date e-mail address?

    A. Select Travel marketplace appointments are made electronically. The appointment scheduler is e-mailed directly to you for ease of completion.

  • Q. When can I choose my appointments for Select Traveler Conference?

    A. Select Traveler will be requesting updated profiles via online e-mail from both Loyalty Program Directors and Travel Industry January 25, 2022. Appointment schedulers will follow via e-mail February 1, 2022 with hard copies delivered at the Conference.

  • Q. What if I don't return the appointment schedule by the deadline?

    A. Any delegate who does not return appointment requests by the deadline, will be issued random appointments.

  • Q. Can my loyalty program assistant take appointments?

    A. Loyalty Program assistants are encouraged to take appointments! Loyalty Program assistants who take appointments will double the club's destination knowledge and learn the importance of the director's role.

  • Q. When will I get my appointment schedule?

    A. Loyalty Program Delegates receive hard copies of appointments at registration.

    Travel Industry will get their schedule via email, approximately 1 week prior to the conference and hard copies will be distributed at registration.

  • Q. What handouts are permitted at Select Traveler Marketplace?

    A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace and Social Events.

  • Q. What if I have a random appointment with a destination in which I'm not interested?

    A. Great business alliances can be forged from casual business acquaintances. Your interest in the destination may not be for today, but you will be building solid business relationships for future travel. It's also a great way to see what destinations, both domestic and international, have to offer!

  • Q. Where and when is the next Select Traveler Conference?

    A. Be the first to know! Our 2023 destination to be announced at the conclusion of this years Conference!!

 

COVID Specific FAQs

  • Q. What enhanced measures are in place regarding our health safety?

    A. Enhance cleaning procedures with extra attention given to high traffic areas are now in place at the Conference. Additionally, hand sanitizers are available through out the venue for your use. Adjustments are in place to promote physical distancing. Measures included: Signage and ground markings to help navigate common areas while practicing physical distancing; physical barriers such as plexi shields both at marketplace tables and registration area; tables in meal function rooms are spaced and limited as to seating capacity; and training of red coat staff to engage with attendees to promote guidelines. Temperature checks will be made at appropriate times and locations.

    Enjoy peace of mind knowing that your hotel room will be thoroughly cleaned prior to your arrival plus common hotel areas will receive increased cleaning. Please take a moment to check out your hotel website for complete details regarding housekeeping procedures.

  • Q. Are masks required?

    A. Please bring your own face coverings and wear them at all times, except when dining. You may remove your face covering while actively eating or drinking. If needed, masks may be obtained at the registration area.

  • Q. How can I do my part to help keep everyone healthy?

    A.

    Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. By attending you are confirming that you are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including: 
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
    • are not under any self-quarantine orders
    If you cannot confirm all of the above criteria you must not enter the Conference area. If at any point during your attendance you do not meet all of the above criteria, please isolate and contact our red coat staff by phone.

    By attending the Conference, you acknowledge that you understand and will abide by the above health-and-safety requirements.

 

Select Traveler Conference    |   PO Box 129, Salem, OH  44460
PH: 800-628-0993   |   FX: 330-337-1118