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FAQs

Find answers to the most Frequently Asked Questions here. If you do not find what you are looking for, contact Select Traveler at 800-628-0993 or email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

  • Q. What is the deadline to register for Select Traveler 2018?

    A. Loyalty Program Directors are guaranteed reservations until December 31, 2017. After that, reservations will be accepted if seats are still available. Travel Industry have guaranteed registration availability until July 1, 2017. After these dates we accept registration to fill any open seats with a limit of 250 travel industry delegates.

  • Q. What airport should I fly into?

    A. Louisville International Airport (airport code SDF).

  • Q. When will you need my flight/travel information?

    A. Before January 15, 2018. Flight schedules are requested to insure that there are shuttles available when you arrive and to alleviate any long delays in getting you to your hotel. Flight/travel information can be e-mailed to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Q. When can I make my hotel reservations?

    A. TODAY! Loyalty Program Directors: Room and tax are included in your registration fee for February 4th and 5th only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through the Select Traveler office. Call 800-628-0993 today.

    A. TODAY! Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates. Galt House, 140 North Fourth Street, Louisville, KY 40202. To make reservations call 502-589-5200.

  • Q. Is my hotel room included in my registration?

    A. Loyalty Program Directors: Room and tax are included in your registration fee for February 4th and 5th only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through the Select Traveler office. Call 800-628-0993 today.

    A. Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates. Galt House, 140 North Fourth Street, Louisville, KY 40202. To make reservations call 502-589-5200.

  • Q. If I want to stay additional nights, what is the procedure?

    A. Travel Industry: Select Traveler rates apply to the nights of February 4th and 5th. This rate will be higher on the shoulder dates of the Conference.

    A. Loyalty Program Directors: Simply call the Select Traveler offices at 330-332-3841 by December 1, 2017. Select Traveler will reserve your additional room nights and you can handle payment upon check-in.

  • Q. What is the attire for the conference?

    A. Business attire is required at all daytime events. Evening events, unless otherwise specified, are business/casual.

  • Q. What is the weather like in Louisville, Kentucky in February?

    A. Louisville, Kentucky weather ranges from highs of mid 50's to lows of mid 20's in February.

  • Q. What is Select Traveler Marketplace?

    A. The purpose of Select Traveler Marketplace is to provide destination and tour operator information to Loyalty Program Directors. Select Traveler Marketplace is an appointment generated marketplace. Each appointment is 6 minutes in duration. The Loyalty Program Director is seated in a booth and the Travel Industry will move between appointments.

  • Q. Why do you need an up-to-date e-mail address?

    A. Select Travel marketplace appointments are made electronically. The appointment scheduler is e-mailed directly to you for ease of completion.

  • Q. When can I choose my appointments for the Louisville Select Traveler Conference?

    A. Select Traveler will be requesting updated profiles via online e-mail from both Loyalty Program Directors and travel industry in early January 2018. Appointment schedulers will follow via e-mail in January with hard copies delivered at the Conference.

  • Q. What if I don't return the appointment schedule by the deadline?

    A. Any delegate who does not return appointment requests by the deadline, will be issued random appointments.

  • Q. Can my bank assistant take appointments?

    A. Loyalty Program assistants are encouraged to take appointments! Loyalty Program assistants who take appointments will double the club's destination knowledge and learn the importance of the director's role.

  • Q. When will I get my appointment schedule?

    A. Hard copies of appointments will be distributed to Loyalty Program delegates at registration in Louisville. Travel Industry will get their schedule via email, approximately 1 week prior to the conference and hard copies will be distributed at registration.

  • Q. What handouts are permitted at Select Traveler Marketplace?

    A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace and Social Events.

  • Q. What if I have a random appointment with a destination in which I'm not interested?

    A. Great business alliances can be forged from casual business acquaintances. Your interest in the destination may not be for today, but you will be building solid business relationships for future travel. It's also a great way to see what destinations, both domestic and international, have to offer!

  • Q. Where and when is the next Select Traveler Conference?

    A. TBA.

 

Select Traveler Conference    |   PO Box 129, Salem, OH  44460
PH: 330-332-3841   |   FX: 330-337-1118