Select Traveler 2024

Buffalo Niagara, NY, March 17-19, 2024

Select Traveler Conference 2024


The nation’s leading organization for Loyalty Program Directors.


Buffalo Niagara, NY : March 17-19, 2024

Hyatt Regency Buffalo Hotel & Conference Center
2 Fountain Plaza Buffalo, NY 14202
PH: 716-856-1234

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Conference Benefits

Meet New Group Travel Planners.
Network with Your Peers.
Speakers with Cutting Edge Topics.
Sales Sessions for Your Destination Partners.


Select Traveler Conference is the nation’s leading organization for Loyalty Program Directors including 3,000 banks and financial institutions nationwide. These institutions have discovered that their efforts in developing senior deposit and travel clubs produce great results and loyal customers. And this is great news for the travel industry. Loyalty Clubs are generating a new sales market and providing great opportunities for travel companies, destinations and suppliers that want new group sales. At Select Traveler Conference – we promise to lead a new generation of group travelers to the forefront of the travel industry.

Conference Schedule

Sunday, March 17, 2024

12:00 to 6:00 PM : Conference Registration

Welcome to Select Traveler, meet the Red Coat Staff that will take care of you for the next three days. Visit the Mall to learn of innovations that improve your business and network with delegates!

12:00 to 5:00 PM : Know Your Sponsors

1:45 to 3:45 PM : STC Buyer Breakout Session

Delegates meet in roundtable discussions with club directors to find solutions to the questions all programs face. This session generates ideas for dozens of program directors on better serving their members and creating loyal customers.

5:00 to 5:05 PM : Conference Kickoff Welcome

5:05 to 5:35 PM : Speaker

6:30 to 8:30 PM : Opening Reception & Entertainment

Dinner and Entertainment along with some surprises that our host has in store for us. This event is always a top rated function with the Select Traveler Delegates.

Monday, March 18, 2024

8:00 AM : Sponsored Breakfast

Start your day with friends and new tour product knowledge.

9:00 to 9:40 PM : Educational Seminars

Update on the latest in group travel loyalty programs and trends. 

9:45 AM to 12:15 PM : Marketplace I

Networking at its best. Loyalty program directors and the travel industry come together in business sessions to build relationships.

12:15 to 1:15 PM : Sponsored Lunch

Featuring entertainment from a tour destination. Network with club directors and travel industry delegates.

1:30 to 4:00 PM : City Sightseeing Tours

Enjoy a tour of our host city—experiencing it like no other. Travel Industry joins with Group Travel Planners for further time to solidify relationships.

7:00 to 9:30 PM : Area Sponsored Dinner

Tuesday, March 19, 2024

8:00 AM : Sponsored Breakfast

Get knowledge from around the world and entertainment.

9:00 to 9:25 AM : Destination Spotlights

Learn about the hottest travel destinations today!!

9:25 to 9:35 AM : Sponsor Auction

9:45 AM to 12:15 PM : Marketplace II

Business networking at its best. Loyalty Travel directors and the travel industry come together in 6 minute business sessions to build business relationships

12:15 PM : Closing Social

2:00 PM : Shuttles Depart

Important note:  The start and ending times of the Conference Schedule are fixed times and travel plans may be made accordingly.  The above listing of individual events are subject to change. Official delegates will receive their final schedule 2 weeks prior to the Conference.  If there is a specific question regarding scheduling, please reach out to Ben at 800-628-0993 for assistance.





Welcome to our Help Center. Whether it’s registration, travel, conference planning or something else – you’ll get answers here. Not finding what you're looking for? Just call 800-628-0993 or contact our team...

Registered, Have Questions >

Inquiry Before Registering >



Welcome to our Help Center. Whether it’s registration, travel, conference planning or something else – you’ll get answers here. Not finding what you're looking for? Just call 800-628-0993 or contact our team...

Registered, Have Questions >

Inquiry Before Registering >



NOW — Travel Industry Make Hotel Reservations.
NOW — Meeting Planners Make Hotel Reservations through STC Office.
February 23 — Request Email Link for Profile Details
March 1 — Last Link for Profiles Live and Ready to Complete
March 2 — Appointment Selection Begins
March 5 — Travel Information to STC office
March 8 — Appointment Selection Ends
March 8 — Registration after this date can limit appointment opportunities. Call our TEAM MEMBER at 800-628-0993 for details how best serve last minute registrants.



Hyatt Regency Buffalo Hotel & Conference Center PH: 716-856-1234
2 Fountain Plaza Buffalo, NY 14202

Travel Planner — Room and tax included in registration fee for March 17 & 18 ONLY. Incidentals are not included. A valid credit card and id will be requested upon check in. Reserve room nights thru the ST office ONLY, including pre or post nights to receive your meeting planner rate by contacting our Team at 800-628-0993. Call with any questions.

Travel Industry — Hotel room reservations, taxes and incidental charges are your responsibility. In order to secure the Industry Rate of $159 per night contact the Conference Hotel BY FEBRUARY 1, 2024 and reference the Select Traveler Conference for your discounted rate



Buffalo Niagara International Airport (BUF)

Shuttle service provided complimentary by Visit Buffalo Niagara to Conference Hotel — March 16 at 11:00 AM, 1:00 PM and 4:00 PM, March 17 at 10:00 AM, 1:00 PM and 3:00 PM. Travel time from Airport to Conference Hotel is approximately 70 minutes. Please allow time when planning air reservations for flight, baggage pickup and transit to the hotel.

Return shuttle service to the Airport — March 19 departs at 2:00 PM. To ensure proper transportation, baggage check in and of course TSA, please make departing flights for after 4:30 PM.

Alternative Transportation Services — All major rental car agencies service the Airport areas. Car ride sharing is also available however we recommend pre booking to ensure the best option and price. If you need help in choosing alternative transportation, please Contact our Team at 800-628-0993.



Travel Planners and Travel Industry delegates meet for one-on-one discussions for potential business opportunities and appointment generated marketplace. Network with travel planners and travel industry from around the country that can increase your knowledge and business.

For ease, the Travel Planner is seated in a booth and the Travel Industry will move between appointments. Appointments will be at 6-minute intervals.



RECEPTION & ENTERTAINMENT — Start the Select Traveler Conference (STC) off with great food & entertainment from our HOST
MARKETPLACE SESSIONS — Business starts here. Delegates come together to begin or enhance business relationships.
DINING EVENTS — Meal functions bring together all guests of the Select Traveler Conference to meet new friends and develop relationships. ALL Conference delegates are welcome, there are no Travel Planner only events at STC.

MARKETING — Digital Delegate Registry to follow up with all attendees.

HOTEL — Room and taxes for March 17 and 18 are included.

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Conference Details

New Delegate Orientation

New Delegate Orientation

We have all been there. The new person in the room. The first timer. The great thing about our Conference is the friendly, open welcome that all delegates give to one another.  Travel Industry and Travel Planner alike all want the Group Travel Industry to succeed and...

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Guide to a Perfect Appointment

Guide to a Perfect Appointment

Bags are packed and you are ready to hit the road of discovery.  At the Conference you will be meeting with the best of the best in the group travel industry. After you have submitted your appointment request, we take all requests from all delegates and complete your...

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Profiles: An Important PreCon Prep

Profiles: An Important PreCon Prep

It seems like just another part of your check list for Conference attendance, but completing your Profile is much more than that. For the Travel Planner your profile gives important details about not only the demographics of your followers (group size, age, number of...

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Handouts, Swag & Merch.

Handouts, Swag & Merch.

The standard question for the travel industry:  What can I handout? The answer simple … and not so simple. For the Travel Industry and the Marketplace Floor: One 8 ½ x 11 printed sheet that the planner can place in their portfolio. For Sponsors with Booths in...

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Dress for Success

Dress for Success

You never get a second chance to make a first impression. ~ Saying by Will Rogers and many others! There are three things to consider when dressing for success at the Conference. Your Feet, your feet, your feet! The number one rule at the Conference is that it is hard...

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Legal Details

Legal Details

CANCELLATIONS & REFUNDS. Group Travel Family Conference is committed to providing all of our delegates with exceptional and vetted Conference experience. Space is limited and standards of conference appointment scheduling happens weeks prior to the Conference...

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Conference Sponsorships

Select Traveler Conference is now taking limited sponsorship requests. Don’t miss out on this great opportunity. What Industry Leaders are saying about Small Market Meetings Conference:

“It is the best way to reinforce all the hard work we do in our one-on-one with meeting planners. I have been charged to increase our sales and can meet that goal with just this one Conference. Small Market Meetings staff does a great job helping us create the right impression.”  Jacqueline Grena- Greater Zion Convention & Tourism Office

Sponsorships are available for all budget price points – and can be tailored to meet your needs. Starting at $1,500 to $15,000! Reinforce your destination while at the conference by with stepping stones, branding marketplace with your logo, mobile ap ads and sponsorship and even do a full court press with marketplace booths or meal functions sponsorship including speaking time.

Sponsorships can extend beyond the Conference. Engage the meeting planners with pre / post emails or social media posts.


Contact Jennifer 800-628-0993 today!

Branson Missouri CVB

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